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Engaging learning experiences for leaders and teams who want to thrive!
Custom Experiences
Refund Policy
At Tough Convos, customer satisfaction is our top priority. If you are not completely satisfied with your purchase, you may request a refund within 30 days of receiving your order. Please note our products and services are educational in scope which entails your commitment to using and applying what you've learned as such these conditions may apply.
Terms and Conditions
By accessing and using our website, you agree to comply with our Terms and Conditions. These terms outline the rules and regulations for the use of Tough Convos' website. We encourage you to review them carefully to ensure a smooth and enjoyable shopping experience.
Shipping Information (if applicable)
We understand the importance of timely delivery and transparency in shipping details. Considering the majority of our products are digital they will be shipped electronically at no charge to you. For all shipping-related inquiries, please reach out to our customer service team directly via our online chat bot or email, we're here to assist.
Privacy Policy
Protecting your privacy is paramount to us. Our Privacy Policy outlines how we collect, use, and safeguard your personal information. Rest assured that any data provided to us is treated with the utmost confidentiality and is used solely for the purpose of improving your shopping experience.